Job Description

- To work with team members on both Customer part and Translation part,
Customer support part:
- Act as main point of knowledge on your local market.
- Deal with players of the game. Compile and submit players’ requests and suggestions.
- Maintain relations with players through email, messages and other platforms. Resolve players’ complaints and issues in a calm and polite manner.
- Manage the game operations, online recharging and events. Deal with feedback on the various social media (Facebook, forum, stores etc).
Translation part:
- Translation: for each patch of new version to make the wording right and polished
- Market research: be the market expert of your region, and bring exactly information for mobile and web marketing channels

Desired Skill and Experience

Desired Skills & Experience:
- Native speaker of English, preferable with Chinese reading
-1 year and above experience in Translation, Customer Service, Community management from gaming or FMCG industry, preferable with Social Gaming experience
- Flexible, positive attitude, detailed and patient.
- Computer literate with a strong knowledge of Word and Excel.

Benefits

- Possibility of a full-time position for the right candidate.

-The salary range from RMB13000
to RMB20000.

-Offer work visa.

-Free canteen.

- with additional performance based bonuses.

Job Description

- To work with team members on both Customer part and Translation part,
Customer support part:
- Act as main point of knowledge on your local market.
- Deal with players of the game. Compile and submit players’ requests and suggestions.
- Maintain relations with players through email, messages and other platforms. Resolve players’ complaints and issues in a calm and polite manner.
- Manage the game operations, online recharging and events. Deal with feedback on the various social media (Facebook, forum, stores etc).
Translation part:
- Translation: for each patch of new version to make the wording right and polished
- Market research: be the market expert of your region, and bring exactly information for mobile and web marketing channels

Desired Skill and Experience

Desired Skills & Experience:
- Native speaker of English, preferable with Chinese reading
-1 year and above experience in Translation, Customer Service, Community management from gaming or FMCG industry, preferable with Social Gaming experience
- Flexible, positive attitude, detailed and patient.
- Computer literate with a strong knowledge of Word and Excel.

Benefits

- Possibility of a full-time position for the right candidate.

-The salary range from RMB13000
to RMB20000.

-Offer work visa.

-Free canteen.

- with additional performance based bonuses